Grand Hotel National Luzern

this is not a review for a city view room! We changed rooms due to the city view, not having air-conditioning and being quite loud on the road. The hotel is in the perfect location on the lake. Lake rooms are a lot better than the City View, which are right on the street. Our room was beautiful and we left the door open all night ( although there was A/C) and it was quiet and cool. The bar is very nice as are the restaurants on property. The gentleman who checked us in was very friendly and helpful. We needed to change rooms for our kids due to the City View being warm and a bit loud and he was very accommodating and help us find another option.

This hotel had the 'Wow' factor. We were given an upgrade and everything was absolutely amazing. There was a personal, handwritten note welcoming us to the hotel. We were personally escorted to our room and shown around. The staff were absolutely nice and helpful. The location was very close to the main train station - which was great for us. I will always remember my stay at the Grand Hotel National Luzern.

View of Lake Lucerne and Les Alpes! Room was huge and gorgeous! Everything from elevator to room to bathrooms to pool were clean and as expected- beautiful. About 10-15 easy walk to Old Town. 15 walk to train station- literally just across the lake but one needs to walk to a bridge to cross the lake… Pool is large and the hot tea and cold infused water poolside was special unexpected trear

very nice and classic room with beatiful location

Location,lake view comfortable rooms,breakfast,the bar,the restaurants,the hotel’s staff . The hotel staff was very kind and helpful, especially Ms. Merve Karaçomak took great care of us and helped us and made suggestions to make our trip a pleasant one.